Cashing out your winnings on Kojka is straightforward. Whether you use Mobile Banking, Nagad, Rocket, or bank transfer, your funds can reach your account in just a few simple steps.
Receive funds directly to your Mobile Banking account through Bangladesh's most popular mobile banking service.
Withdraw to Nagad, the postal department's mobile financial service — accessible from anywhere in the country.
Withdraw via Dutch-Bangla Bank's Rocket service — a reliable and secure option with fast turnaround.
Withdraw directly to your bank account. This is the most suitable method for large amounts.
Go to the Kojka website and log in with your username and password. The same process applies when using a mobile browser.
After logging in, click on "Cashier" or "Wallet" from the top menu or your account dashboard. All deposit and withdrawal options are available there.
On the cashier page, select the "Withdraw" tab and choose your preferred payment method — Mobile Banking, Nagad, Rocket, or bank transfer.
Enter the amount you wish to withdraw and fill in your mobile banking or bank account number accurately. An incorrect number will prevent the transfer from going through.
Review your details and click "Confirm" or "Submit". Kojka's system will begin processing your request and send a confirmation via email or SMS.
Mobile Banking and Nagad transfers typically arrive within 1–6 hours. Bank transfers may take up to 24 hours. During peak hours, processing may take a bit longer.
Please note: KYC verification (identity confirmation) must be completed before your first withdrawal. This secures your account and makes all future withdrawals faster.
There are a few important things to know before withdrawing on Kojka. These rules are in place to protect you — not to create obstacles.
Wagering requirement: To withdraw winnings from bonus funds, you'll need to meet the applicable wagering requirement. Welcome bonuses, for example, typically carry a 20x to 30x wagering requirement. Your own deposited funds, however, can always be withdrawn without any conditions.
KYC verification: You'll need to submit a copy of your national ID or passport for your first withdrawal. It's a one-time step. Once verified, all future withdrawals will be processed much faster.
Same account rule: The withdrawal method must be registered under your own name. Funds can only be sent to a Mobile Banking or bank account that belongs to you — sending to someone else's account is not permitted.
Warning: Claiming bonuses through multiple accounts goes against Kojka's policy. Doing so may result in account suspension and forfeiture of any winnings.
Withdrawal limit: Daily withdrawal limits apply. Standard accounts can withdraw up to BDT 50,000 per day. VIP members enjoy higher limits. For large withdrawals, it's a good idea to notify customer support in advance.
Processing Time: Requests submitted before 10:00 PM on weekdays (Monday–Friday) are generally processed the same day. Weekend requests may take slightly longer. For urgent cases, contact support via live chat for priority assistance.
| Method | Minimum | Max/Day | Processing Time | Fee |
|---|---|---|---|---|
| Mobile Banking | BDT 200 | BDT 50,000 | 1–6 hours | Free |
| Nagad | BDT 200 | BDT 50,000 | 1–6 hours | Free |
| Rocket | BDT 300 | BDT 30,000 | 2–12 hours | Free |
| Upay | BDT 300 | BDT 30,000 | 2–12 hours | Free |
| Bank Transfer | BDT 1,000 | BDT 2,00,000 | 12–24 hours | Free |
Withdrawal issues are a common complaint on many online platforms — delays, unexplained holds, or sudden account suspensions. Kojka is different. Here are a few reasons why you can trust Kojka's withdrawal system.
First and foremost, Kojka is a licensed platform. Their payment system follows international security protocols, and all transactions are protected with SSL encryption — so your financial information stays safe at all times.
Second, Kojka has a strong withdrawal track record. Thousands of Bangladeshi users make regular withdrawals, and in the vast majority of cases, funds arrive within the stated timeframe. When issues do arise, customer support resolves them promptly.
Third, transparency. Kojka's rules are clearly stated — withdrawal conditions are communicated upfront, with no hidden charges or surprise policy changes.
Security guarantee: Every withdrawal request on Kojka goes through a two-layer verification process, keeping your account protected against fraud and unauthorized transactions.
Fourth, direct integration with local payment methods. With Mobile Banking and Nagad supported natively, there's no middleman involved — funds go straight to your mobile wallet.
Start by checking the status in your transaction history. If it shows "Pending," wait a little longer. If more than 6 hours have passed, contact Kojka support via live chat and provide your transaction ID.
This usually happens when the submitted image is blurry or cropped. Retake clear photos of the front and back of your NID or passport in good lighting and resubmit. Verification is typically completed within 24 hours.
If your request hasn't been processed yet, contact customer support immediately — cancellation may still be possible in some cases. Once processed, changes are difficult to make, so always verify the account number carefully before submitting.
Withdrawing from your bonus balance requires meeting the wagering requirement first. You can track your progress in the account dashboard. Your real balance (your own deposited funds) can always be withdrawn at any time.
If you've hit the daily limit, withdraw the remaining amount the following day. For larger sums, you can explore a VIP upgrade or contact customer support to discuss special arrangements.
