Privacy & Security

Kojka Privacy Policy — How We Keep Your Information Secure

Your personal information matters to us. Read Kojka's privacy policy to understand how your data is collected, stored, and used.

SSL Encryption Never Sold to Third Parties Updated: January 2026

Introduction

Kojka (kojka.onl) takes the privacy of its members very seriously. This privacy policy explains what information we collect, why we collect it, how we use it, and how we keep it secure. By using the Kojka website, you agree to this privacy policy.

We believe transparency is the best policy. This privacy policy is written in plain, straightforward language — not complex legal jargon — so every member can clearly understand what Kojka does and does not do with their data.

This privacy policy may be updated periodically. We will endeavour to notify members of any significant changes via email or platform notification. Please also check the "Updated" date at the top of this page regularly.

This policy applies solely to Kojka's own platform. Kojka is not responsible for the privacy practices of third-party websites.

What Information We Collect

We collect various types of information when you register and use Kojka's services. This information falls into two main categories — information you provide directly and information collected automatically.

Information Provided Directly:

  • Full name, date of birth, and gender
  • Email address & mobile number
  • Current and permanent address
  • Mobile banking number (Mobile Banking / Nagad / Rocket)
  • National ID or passport number (for KYC verification)
  • Records of communication with the support team

Automatically Collected Information:

  • IP address & device type
  • Browser type and operating system
  • Login times, page visit details, and session data
  • Data from Cookies & Tracking Technologies
  • Gaming History & Transaction Records
Types of Data Reason for Collection Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Contact Information Notifications & Support 3 years after account closure
Financial Information Payment Processing 7 years after the transaction
Technical Information Security & Analytics 1 year
Gaming History Service Improvement & Responsible Gaming 2 years

How Your Information Is Used

Kojka uses your information only for specific, legitimate purposes. Your data is never sold to third parties under any circumstances.

  • Account Management: To facilitate registration, login, KYC verification, and account security.
  • Payment Processing: To process deposits and withdrawals and to maintain transaction records.
  • Customer Support: To respond to support requests and resolve complaints.
  • Security & Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
  • Service Improvement: To analyze platform performance and support the development of new features.
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
  • Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.

Kojka will never share your information with third parties for marketing or advertising purposes without your consent.

Cookies & Tracking

Kojka uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They come in three types.

  • Essential Cookies: Essential for core site functionality, such as maintaining login sessions. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: Used to remember your preferences and settings, such as language selection.
  • Analytics Cookies: Used to analyze site traffic and user behavior — completely anonymized.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features.

Data Sharing & Third Parties

Kojka never sells your personal information. However, limited data may be shared with trusted partners in certain circumstances.

  • Payment Providers: Mobile banking providers such as Mobile Banking, Nagad, and Rocket — only the data necessary to complete transactions.
  • Technology Service Providers: Cloud hosting and cybersecurity providers — under strict confidentiality agreements.
  • Legal Authorities: As directed by government agencies or courts in connection with valid legal claims under Bangladesh law.
  • Fraud Prevention Agencies: Limited data to prevent financial fraud and money laundering.

Before sharing data with any third party, Kojka ensures they follow the same standard of privacy policy.

Data Protection Methods

Kojka uses industry-leading technology and practices to protect your data. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data, particularly financial and identity information, is kept in encrypted format.
  • Two-Factor Authentication (2FA): OTP verification available at login and withdrawal.
  • Firewall & DDoS Protection: Advanced firewall systems to protect the platform against cyber attacks.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Staff Training: All Kojka staff are trained in privacy and data protection, and operate under strict access controls.

In the event of a security breach, Kojka will notify affected members as quickly as possible and take all necessary action.

Your Rights

Every Kojka member has fundamental rights over their own information. We fully respect and uphold these rights.

Right to Access Your Data

You have the right to view what information is stored in your account and to receive a copy at any time.

Right to Rectification

You have the right to request correction of any information that is inaccurate or incomplete.

Right to Erasure

After closing your account, you may request deletion of your data provided there are no outstanding legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing purposes, and Kojka will stop immediately.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

To exercise any of these rights, contact Kojka's support team. Requests are typically processed within 30 days.

Minor's Privacy

Kojka strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any information from minors.

If a parent or guardian believes their child's information has been collected by mistake, please notify our support team immediately. We will delete the information and close the associated account within 24 hours.

If Kojka identifies any user as being under 18, the account will be immediately terminated and all collected data will be permanently destroyed.

Policy Updates

Kojka reserves the right to update this privacy policy at any time. Members will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated privacy policy. Please review this page regularly.

The Core Pillars of Our Privacy Protection

Kojka strictly follows six core principles to protect every member's data.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — no one can intercept it in transit.

No Data Sales

Kojka will never sell your information to advertisers or third parties — that is our commitment.

Restricted Access Controls

Only authorized staff may access your data for specific purposes — always with a full audit trail.

Retention for a Defined Period

Data is automatically deleted after the required retention period — nothing is stored beyond what is necessary.

Regular Security Audits

An independent security expert team regularly audits Kojka's systems to identify vulnerabilities and resolve them immediately.

Transparent Notifications

Members are notified in advance of any changes to the policy — no hidden updates.

Your Data Is Secure — Join Now

Your privacy is fully protected at Kojka. Open an account on our trusted platform today and enjoy a safe experience.

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